Contact Us
Email [email protected] and a member of the editorial team will read it. We answer questions about our reviews, corrections to bonus terms or payment details, and general queries about how we rank the sportsbooks listed on Best Sports Betting Sites. We are an independent comparison site, not a bookmaker, so we cannot access your betting account, release a withdrawal or overturn a bonus decision.
What to send us, and where it goes
There is one inbox and it is monitored by people who write the reviews, so the more specific your message, the faster it gets resolved. A few things help:
- Name the sportsbook. "The bonus terms are wrong" is hard to act on; "the rollover listed for Betninja doesn't match what I was shown at signup" is something we can check the same day.
- Tell us your province or territory. Availability, deposit options and minimum age all vary across Canada, and the answer to a question often changes between Ontario and, say, Alberta.
- Include dates and amounts in CAD where a payout or deposit is involved. Screenshots of terms pages are more useful than a summary.
- Don't send account credentials. We never need your password, full card number or a copy of your ID, and we'll delete anything like that on sight.
We aim to reply within two business days. Correction requests get priority over everything else — if a figure on this site is wrong, we want it fixed before anyone else acts on it.
Why our rankings look the way they do
Some of the links on Best Sports Betting Sites are commercial. If you open an account through one, the publisher may earn a commission at no extra cost to you. That arrangement pays for the site; it does not buy a position in the list, and no operator gets to see or approve a review before it goes live. We research operators rather than test them — we read the terms, check what markets and banking options are advertised, and track public reputation and payout history. We do not deposit, bet or withdraw, and nothing on this site should be read as a tested result.
If you think a ranking is wrong, say so. Reader reports about slow payouts or bonus terms applied differently in practice are among the most useful things we receive, and they have moved operators down before.
Questions about a specific sportsbook
Most messages we get are about one of the top-ranked operators. Here is the context we can give you before you write, and the limitation worth knowing in each case.
Instant Casino
Our highest-rated pick at 10.0, largely because its headline promotion is built around combo betting rather than a deposit match — up to 40% extra on combo bets. That suits the kind of bettor who already builds multis on NHL and NFL slates, because the value attaches to bets you were placing anyway instead of a balance you have to turn over. The limitation: combo-based boosts usually carry minimum leg counts and minimum odds per leg, and those conditions decide whether the extra is worth anything. Read the promotion terms on site, and email us if what you see there differs from what we've published.
Ivibet
Rated 9.9, with a sport bonus up to €150. Note the currency: the advertised figure is in euros, so the amount credited to a CAD-funded account depends on the exchange rate at the time and may also expose you to conversion costs on deposit and withdrawal. That is the main drawback for Canadian bettors and the thing we'd check first. Where a sportsbook offers CAD as an account currency, use it — questions about which of these operators do are fair game for the inbox.
Betninja
Also 9.9, and the largest advertised welcome package near the top of the list: up to $2,500 plus 100 free spins. The spins signal that this is a combined sports-and-casino offer rather than a pure sportsbook bonus. Maximum-value welcome offers almost always mean higher rollover in absolute terms, and the free-spin portion typically runs on separate casino terms with its own wagering and expiry. Treat the headline number as a ceiling, not an expectation.
5bet
Rated 9.5. Its offer — C$45 free bet for C$30 — is the most straightforward on the list to evaluate, because it is quoted in Canadian dollars and the qualifying stake is stated up front. Free-bet offers normally return winnings only, with the stake not included, and the qualifying bet usually has a minimum-odds condition. Smaller headline value than the deposit matches above, but far easier to read.
Side-by-side on the terms that matter
| Sportsbook | Rating | Headline offer | Offer type |
|---|---|---|---|
| Instant Casino | 10.0 | Up to 40% extra on combo bets | Combo boost |
| Ivibet | 9.9 | Sport bonus up to €150 | Deposit match, EUR-denominated |
| Betninja | 9.9 | Up to $2,500 + 100 free spins | Sports and casino package |
| Skycrown | 9.5 | 450% welcome bonus | High-multiple deposit match |
| 5bet | 9.5 | C$45 free bet for C$30 | Free bet, CAD |
| WSM Casino | 9.4 | 200% up to $25,000 + 50 free spins | Sports and casino package |
| DisCasino | 9.3 | 200% up to 10,000 USDT + 10% cashback | Crypto match with cashback |
| CoinPoker | 9.1 | Up to 40% extra on combo bets | Combo boost |
| VegasHero | 8.9 | 100% up to 200 USDT | Crypto match |
| Wintino | 8.9 | 100% up to $150 | Deposit match |
Ratings are our editorial scores, not customer-review averages. Every offer above is subject to the operator's own terms, including minimum deposit, minimum odds, wagering requirements and expiry.
Money questions we can and can't answer
We can explain how a deposit method generally works and what to look for in the terms. We cannot chase a payment on your behalf — that has to go to the sportsbook's own support team, and if it stalls there, to the dispute process named in its licence conditions.
- Costs to take part. Opening an account is free. What you commit is the deposit and the qualifying stake — a C$30 bet to unlock a C$45 free bet is a real C$30 at risk, not a giveaway.
- Depositing. Canadian bettors typically use Interac, bank cards, bank wire, money transfer, voucher or player-to-player transfer, and cryptocurrency. Availability differs by operator, and card issuers sometimes decline gambling transactions.
- Getting paid. Crypto withdrawals are usually the quickest route once verification is complete; wires and transfers take longer and are more likely to carry a fee. Minimum and maximum withdrawal limits, weekly or monthly payout caps and any fees are set by the operator, not by us — check them before your first deposit, not after your first win.
- Wagering requirements. A rollover figure means little on its own. What matters is whether it applies to the bonus or bonus plus deposit, the minimum odds that count toward it, and the deadline.
- Verification. Expect KYC before a first withdrawal: proof of identity and address, sometimes proof of the payment method. Uploading documents early avoids the most common cause of a "slow" payout.
What these sites cover beyond the welcome offer
If your message is about markets rather than money, it helps to know what's normally on the board. The sportsbooks we list cover NHL, NFL, NBA, MLB and soccer as standard, plus golf, MMA and horse racing where a racebook is attached. Bet types run from moneyline, point spread and totals through futures, parlays, same-game parlays and player props, with live in-play markets during major events. Pricing is where operators actually differ — a reduced-juice line moves your break-even more than any bonus will.
Several of the operators here run a casino alongside the sportsbook, which is why some welcome packages include free spins. Those sit under separate terms: slots, table games and live-dealer rooms usually contribute to wagering at different rates than sports bets, and in some cases not at all. If you only intend to bet on sport, a package weighted toward the casino side may be worth less to you than a smaller sports-only offer.
Eligibility, licensing and the Canadian picture
The sportsbooks listed on Best Sports Betting Sites accept players from across Canada and operate under international licences. An international licence is not approval by any Canadian federal or provincial authority, and these operators are not provincially licensed or restricted — that distinction matters, and it is the one we get asked about most. Online sports betting sits in a legal grey area for Canadian bettors outside the provincially regulated market, and rules, availability and minimum age differ by province and territory. The minimum age is 18 in some provinces and 19 in others; confirm yours before you sign up, and confirm the operator accepts registrations from where you live.
Because the protections that apply are those of the licensing jurisdiction rather than a Canadian regulator, complaint routes and payout guarantees look different from the provincial market. That is one of the main reasons we weight track record of paying and site security heavily. Our editorial standards and who writes these reviews page sets out how we work, and the terms of use for this site explain the limits of what we publish.
If betting has stopped being fun
We can't provide counselling and we won't try. If you want deposit limits, time-outs or self-exclusion, every operator on this list should offer them in account settings, and our responsible gambling tools and support options page lists what's available and where free help can be found in Canada. Bet only with money you can afford to lose, and treat any advertised bonus as a condition-laden offer rather than value you already hold.
Press, corrections and partnership enquiries
- Corrections. Use the subject line "Correction" and name the page. We'll verify against the operator's published terms and update or remove the claim.
- Reader reports. Tell us what happened, with dates. Patterns across several readers carry more weight than a single account, but we log them all.
- Media and research. Say what you need and your deadline. We'll point you to the relevant pages or decline politely if we can't help.
- Commercial enquiries. Operators may contact us, but placement is not for sale and a commercial conversation will not change a rating.
Whatever the reason, one email to [email protected] reaches the right person. Last reviewed by Hannah Fletcher, Sep 29, 2026.